Domain Transfers

This section contains information to help make sure any Domain Transfer experience is as smooth as possible. As domain transfers involve several parties, it's important to follow the required steps. 


What if I just want IE Internet hosting?

  • If you want an IE Internet hosting package, but wish to manage the domain yourself/keep the domain with your current provider, here are the steps that you need to follow:
    1. Contact our sales team on 01 280 5000 to place an order for the transfer of your domain.
    2. Contact your current registration provider and request that they change the nameservers to:
dns1.ieinternet.net 209.61.216.7
dns2.ieinternet.net 209.61.217.7
  • If your registration provider has given you login details that allow you to change the nameservers on their web site (often called a control panel), please log in and change as above.
  • The transfer to your new account with IE Internet will only take as long as it takes for the changes in the nameservers to be broadcast across the Internet: normally about 24 to 48 hours.

How do I transfer my .co.uk domain to IE Internet?

If your domain is a .co.uk, here are the steps that must be completed in order to transfer your domain to IE Internet:

  • Contact our sales team on 01 280 5000 to place an order for the transfer of your domain.
  • Contact your current registration provider and request a Tag change for the domain to our Tag:
IE INTERNET
  • If you ordered a hosting package along with your transfer, IE Internet will then make all necessary technical changes. These changes are then broadcast across the Internet, a process which takes another 24 to 48 hours.

How do I transfer my .com/.org/.net/.biz/.info to IE Internet?

  1. Contact our sales team on 01 280 5000 to place an order for the transfer of your domain.
  2. IE Internet applies to the current Registry with a request to transfer the domain name away from them.
  3. Providing the current provider has not placed a Registrar Lock on the domain name, we proceed on to step 4. However, if there is a Registrar Lock on the domain, the transfer is refused immediately. In order to get the lock removed, you must contact your current registrar.
  4. An email containing an Auth-Code is sent to the administrative contact for the domain. The administrative contact for the domain is the person who must approve all changes and transfers for this domain.
  5. The Auth-Code must be emailed to our hostmaster (This email address is being protected from spambots. You need JavaScript enabled to view it.).
  6. Once the transfer has been approved, international Internet regulations state that there must be a five day waiting period, during which the transfer can be challenged.
  7. Once this five day waiting period is over, the transfer to the new Registry will be complete. If you ordered a hosting package along with your transfer, IE Internet will then make all necessary technical changes. These changes are then broadcast across the Internet, a process which takes another 24 to 48 hours.

What do I need to send you if I want to transfer my .ie domain?

You need to send us the following authorization letter, signed by the authorised signatory of your company and on your company headed paper:

IE Internet

Internet House,

4 Lower Georges Street,

Dun Laoghaire

Co. Dublin

Ireland

Phone: (01) 280 50 00

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: http://www.ieinternet.com

  

Transfer of [insert domain here]


Dear Hostmasters,


Please modify our domain, [insert domain here], in accordance with the instructions of IE Internet.com.

 

 

Signed,

 

[Insert your name here]

I already have a domain name - can I transfer it to IE Internet?

  • When you place an order you can specify that you are transferring from another hosting provider. We will give you an IP address where you can upload a mirror of your website and email set-up in advance of the completion of the transfer.
    • The first step of any domain name transfer to IE Internet is to contact our sales team on 01 280 5000 to place an order for the transfer of your domain.
    • If you have a .ie domain name, you will need to provide us with a letter on your company's headed paper. You can find a template for this letter above.
    • This letter should be scanned and emailed to us and once received, the transfer will take about four days to complete.
    • The letter must be signed by the listed administrative contact for the domain. Should the administrative contact have left the company, please amend the wording to include the following:

“The previous administrative contact for our domain name has left the company. The new administrative contact is myself, NAME, PHONE NUMBER and EMAIL.”